Dashlane Autofill: Why My Dashlane Autofill Is Not Working?

Allows you to designate a trusted person who can access your account in case of an emergency. Regularly backs up your data to ensure you never lose your passwords. Offers around the clock customer support via email and live chat for premium users.
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Written by Novita Heeri
Updated 3 months ago

👉 To Contact Dashlane Customer Support Click Here:

Check the points below to see the Dashlane autofill is not working in details are:-

Browser Extension Issues

Ensure that the Dashlane browser extension is installed and enabled. Sometimes the extension might get disabled due to browser updates or changes. Check if the extension is up to date. An outdated extension might not work correctly.

Browser Compatibility

Dashlane supports most popular browsers but there might be issues with less common or older versions. Make sure you're using a compatible browser and the latest version.

Dashlane Settings

Check your Dashlane settings to ensure autofill is enabled. In the app go to the Settings or Preferences menu and look for the autofill option.

Website-Specific Issues

Some websites might have forms or fields that Dashlane cannot recognize especially if they use unusual coding or security measures. In such cases Dashlane might not be able to autofill information.

Security Settings and Permissions

Ensure that your browser and Dashlane have the necessary permissions to access and autofill information. This includes permissions for clipboard access autofill services and so on.

Interference from Other Extensions

Other browser extensions especially security or privacy-focused ones might interfere with Dashlane's functionality. Try disabling other extensions to see if Dashlane works properly.

System Updates or Software Conflicts

Recent system updates or conflicts with other software might impact Dashlane's performance. Ensure your operating system and all software including Dashlane are up to date.

Clear Cache and Cookies

Sometimes clearing your browser's cache and cookies can resolve issues with autofill not working.

Reinstallation

If all else fails try uninstalling and then reinstalling the Dashlane browser extension or app. This can resolve any corruption or issues with the installation.

Dashlane Account Delete: How To Delete Account Of Dashlane?

Check the points below to do delete account of dashlane in details are:-

Deleting your Dashlane account will permanently remove all your stored data including passwords secure notes and any other information you've saved. Make sure to back up any critical information before proceeding. 

Step 1. Backup Your Data

Before deleting your account you may want to export your data. You can export your passwords and other data to a CSV file from the Dashlane app for future reference.

Step 2. Log In to Dashlane

You can delete your account from either the Dashlane web app or the mobile app. Log in to your account using your master password.

Step 3. Access Account Settings

Using the Web App:
   1. Go to the [Dashlane web app](https://app.dashlane.com/).
   2. Click on your profile picture or initials at the bottom-left corner of the screen.
   3. Select 'Settings' from the menu.
   4. Navigate to the 'Account' section.

Using the Mobile App:
   1. Open the Dashlane app on your mobile device.
   2. Tap on the menu icon or your profile icon usually found in the top-left or top-right corner.
   3. Go to 'Account Settings'.

Step 4. Delete Your Account

In the account settings look for an option to delete your account. It might be labeled as 'Delete Account' or 'Deactivate Account'. Follow the on-screen instructions which may include entering your master password again to confirm your identity.

Step 5. Confirm the Deletion

Dashlane will typically ask for confirmation to ensure you want to delete your account. Confirm your decision and your account will be permanently deleted. This action cannot be undone.

Step 6. Uninstall the Dashlane App and Browser Extension 

After deleting your account you can uninstall the Dashlane app from your devices and remove any browser extensions.

Step 7. Check for Confirmation Email

Dashlane may send a confirmation email to the registered email address confirming that your account has been deleted.

Dashlane Support: Dashlane Autofill Is Not Working?

1. Check the Help Center

Dashlane has an extensive Help Center where you can find solutions to common problems. Visit the [Dashlane Help Center](https://support.dashlane.com/hc/en-us) and search for autofill issues.

2. Contact Customer Support

If you can't find a solution in the Help Center you can contact Dashlane's customer support directly.

3. Steps to Contact Support

Log in to Dashlane: Open Dashlane and log in to your account.
Navigate to Help: Click on the 'Help' option in the app or on the Dashlane website.
Submit a Request: Look for the option to 'Submit a Request' or 'Contact Us'. Fill out the form with your issue details including the problem with autofill not working.
Provide Detailed Information: Include details such as your operating system browser and version of Dashlane you are using. Explain the issue you're experiencing and any troubleshooting steps you've already tried.

4. Community Forums

Dashlane also has community forums where you can ask questions and get help from other users. Visit the [Dashlane Community](https://support.dashlane.com/hc/en-us/community/topics) to post your issue and see if others have experienced the same problem.

5. Social Media

You can also reach out to Dashlane through their social media channels. They are active on platforms like Twitter and Facebook where you can send them a message about your issue.

6. Check for Updates

Ensure that you have the latest version of Dashlane installed as updates often include bug fixes and improvements. You can check for updates in the app or download the latest version from the [Dashlane website](https://www.dashlane.com/download).

7. Reinstall Dashlane

If the issue persists try reinstalling Dashlane. Uninstall the application restart your device and then download and install the latest version from the official website.

Note:-

If you've tried these steps and the issue persists it may be helpful to contact Dashlane's customer support for further assistance. They can provide more specific guidance based on your situation.

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